Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 8, 2009 19:08:18 GMT
Hi all I have been passed some very useful information today and I hope it will be of assistance to many of you. I am informed that ICAS will take any cases against PCT's where there is refusal for referral to adult services. www.dh.gov.uk/en/Managingyourorganisation/Legalandcontractual/Complaintspolicy/NHScomplaintsprocedure/DH_4087428The Independent Complaints Advocacy Service (ICAS) supports patients and their carers wishing to pursue a complaint about their NHS treatment or care. This statutory service was launched on 1 September 2003 and provides for the first time a national service delivered to agreed quality standards. I attach the list with contact details of different areas. I am also informed the the Human Rights Commission have stated that anyone not recognising ADHD and Hidden Impairments can be removed from position--------RE SACKED LOL Honey x Attachments:
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Sept 8, 2009 21:43:10 GMT
Hi honeypot
This sounds sweet. I contacted an advocacy service yesterday to find out more about them. They are free to users of the NHS mental health service. Chances are that I might have someone sitting next to me at my next psychiatric appointment helping me to get my points across. They don't deal with complaints though, they might refer me to something like ICAS should I need to complain.
I'll let yous know how it goes.
Freewill
|
|
|
Post by roland on Sept 9, 2009 0:48:14 GMT
Hi Honey,
Thanks for reminding me, and you are very right!
An ICAS representative came to the Bristol Adult ADHD Support Group yesterday and gave us a talk on their services. They are an independent organisation set up by the Government to help people get what they need from the NHS.
They will indeed help us if a GP or a Primary Care Trust refuses to ask for or fund a referral to an ADHD specialist, and they will also take on cases where people are put on lengthy waiting lists as is happening here in Bristol.
In fact, if anyone runs into difficulty getting an assessment or follow-up treatment all they have to do is ring ICAS. ICAS will send them a consent form to be signed, and then they will be assigned an advocate. The advocate will write letters on their behalf, negotiate with the doctors/trusts, and go with them to any local resolution meetings.
And the more people use ICAS services, the more pressure there will be on the NHS to provide services that comply with the NICE Guidelines.
As a result of last night's talk, I'm going to include this as a component in the ADHD Awareness Week.
|
|