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Post by random on Feb 1, 2016 8:33:24 GMT
Received text on Friday asking me to ring up at 8am to make appt re test result. Rang 20 times and still getting engaged. If we ring too late all appts will have gone.
Keep trying.
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Deleted
Deleted Member
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Post by Deleted on Feb 1, 2016 10:26:50 GMT
My surgery has a voice message telling you to **** off before 10AM, unless it's an emergency (and then tell you to go to A&E!), especially on Monday morning after the weekend backlog is trying to phone in. They've also started triaging by phone again - I can't see any flaws in that idea
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Post by random on Feb 3, 2016 11:50:48 GMT
Turns out it wasn't a test result. A letter that I should have had but hadn't. Which would have been better discussed face-face. Telephone triage is ok. It is the war-dialling 30 times between 8 and 9 I object to. When i could have rung a 4 on Fri.
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